Returns & Exchanges
Anna October offers a 14-day return period from the date of delivery for all unworn, unwashed items with original tags attached. We strive to ensure your pieces fit perfectly and reflect the effortless elegance of our brand.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at the nearest authorized courier location.
- 4.Quality Check & Refund
Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.